High-quality audit of your search function to identify weaknesses.
Many teams don't know how well their search really works
Feedback is subjective, reporting is missing
Decisions are based on assumptions instead of data
No comparability with competitors
Unclear optimization potential
Users who use search convert 2-3 times more often than other visitors.
UX & Usability on Desktop & Mobile
Relevance of search results
Filters & Facets
Error handling & Error tolerance
Performance & Speed
Personalization & Ranking
We assess UX, relevance and conversion barriers – and deliver a concrete action plan for optimization.
