Motive Commerce Search is a privacy-focused search solution for small and medium-sized online stores. The company is a sister company of Empathy.co, founded in 2020 and headquartered in Gijón, Spain. Empathy’s enterprise search technology is offered as a ready-to-use SaaS solution tailored to smaller merchants without their own development team. Integration is handled via plugins for Shopify, WooCommerce, PrestaShop, and Magento. Configuration takes place in the company’s own backend, called Playboard. Like Empathy, Motive follows the corporate family’s “privacy-first” approach: the search does not collect any personal data, thereby avoiding GDPR issues from the outset. With AI Mode, Motive also offers conversational search. Customers describe what they’re looking for in the chat and refine the results through dialogue.

Important: Motive is the SMB counterpart to Empathy.co’s enterprise platform. Enterprise requirements are best addressed by Empathy itself. Motive provides a ready-to-use, privacy-friendly search solution for your own online store.